Effective Date: April 28, 2026
SMS Program Terms and Conditions
These Terms and Conditions govern the use of SMS messaging services provided by J.M. Squatch Tech. By opting in to receive SMS messages, you agree to these terms.
Program Description
This SMS program provides transactional and informational messages related to:
- One-time passcodes (OTP)
- Payment confirmations
- Payment reminders
- Payment plan notifications
- Service appointment confirmations
- Account notifications
- Customer-requested secure account information
Messages are sent only in response to customer requests, account activity, or explicit consent.
🚫 No promotional or marketing messages are included in this campaign.
Message Frequency
Message frequency varies based on customer interactions, service activity, payment schedules, and account requests. Customers may receive multiple messages depending on active services and account needs.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Customers are responsible for any charges from their wireless provider.
Opt-In Consent
Customers opt in by providing explicit consent during:
- A live phone call with our Conversational IVR or AI voice assistant
- Customer support interactions
- Website forms or service request forms (if applicable)
- Approved account service workflows
Customers must clearly agree before any SMS message is sent.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you opt in again.
Help Instructions
For assistance, reply:
HELP
You may also contact us directly using the support information below.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery may be affected by carrier availability, mobile network conditions, or customer device settings.
Privacy
Your information is handled according to our Privacy Policy. Please review our Privacy Policy here: tech.jmsquatch.com/privacy-policy.html
Contact Information
J.M. Squatch Tech
Email: jmccain@jmsquatch.com
Website: tech.jmsquatch.com
Changes to These Terms
We may update these Terms and Conditions from time to time. Updates will be posted on our website with the revised effective date.
Continued use of our services after updates constitutes acceptance of the revised terms.